Terms of service

Who can order

You must be at least 18 to place an order. We ship to addresses in the United States only.

The list

Joining the list is free and gets you the pre-order link before the public, plus drop alerts and last calls. It does not reserve a cap. Caps are sold first come, first served until a session is gone. We may give the list, or part of it, a head start before a session opens to everyone. How long, and to whom, is up to us and can change from session to session.

Email and texts are described in the privacy policy and the SMS terms. You can leave either at any time.

Sessions and pre-orders

Caps are made in numbered, limited sessions. Each product page shows the size of the run and the current session. When a cap reaches zero it is sold out, and we do not restock that session. The next session may use different colors, materials or names.

Every order in a session is a pre-order. You are charged in full when you order, and your cap ships in the window shown on the product page and at checkout. The window is our best estimate. If it moves, we email you. If it moves by more than 30 days, or we cannot make your cap at all, you can cancel for a full refund, and if we cancel, you get a full refund without asking.

You can cancel any pre-order for a full refund at any time before it ships by emailing thestaff@onthehill.shop with your order number.

Prices, offers and limits

Prices are in US dollars and do not include tax or shipping, which are shown at checkout before you pay. Offers such as any 3 caps for $99 apply as described at checkout and can end or change without notice. One discount code per order.

To keep a session fair, we may limit how many caps one person or one order can buy, and we may cancel and refund orders that appear to have been placed by automated tools, that exceed a limit, or that our payment provider flags as fraudulent.

The caps

Product photos show the actual caps or the production samples they are made from, and we sometimes retouch them. Colors vary between screens, and embroidery, washing and thread can differ slightly from cap to cap and batch to batch. Those differences are part of a product made in small runs and are not defects. A wrong item, damage in transit or a genuine flaw is on us: see the returns policy.

Shipping and pickup

Orders ship from Dallas, Texas, at the rates in the shipping policy, and are yours once the carrier delivers to the address on your order. If tracking shows a package lost in transit, tell us and we work with the carrier to replace or refund it.

Pickup orders are held at 500 North Capitol St NW, #210, Washington, DC 20001. We email you when your order is ready. If it is not collected within 30 days of that email, we email once more, then ship it to the address on your order at our standard rate, or refund it if we cannot.

Returns

The returns policy is part of these terms. In short: 30 days from delivery or pickup, unworn, tags on, full refund or exchange. Pre-orders can be cancelled any time before they ship.

Nonpartisan, and not affiliated

On The Hill is not affiliated with, endorsed by or connected to the United States Congress, any member, office, committee, party, campaign or government agency. The names of the caps are common working phrases of Capitol Hill. Nothing we make or say picks a side, and we ask the same of anything you post that uses our name.

Our content

The On The Hill name, logo, cap designs, product photos and the words on this site belong to 9990 Capital LLC. Wear the caps anywhere, post them anywhere, tag us. Do not reproduce the designs or photos commercially, put them on other products, or suggest that On The Hill endorses something it does not, without written permission.

The site

Do not scrape the site, load it with automated traffic, try to get around limits, or interfere with a drop. We may block anyone who does. The site may be unavailable at times, and stock counts and prices can change without notice. The checkout total is the price you pay.

Our promises and their limits

We stand behind the fit promise and the returns policy. Beyond that, the caps and the site are provided as they are, without other warranties, to the extent the law allows. Our total liability for any order is limited to what you paid for it. Nothing here limits rights that consumer law gives you and that cannot be waived.

Disputes and law

If something goes wrong, email us first and we sort it out. These terms are governed by the laws of the State of Delaware and the United States, without regard to conflict of law rules. Claims may be brought in small claims court where you live, or in the state or federal courts located in Delaware.

Changes

We may update these terms. The version on this page applies to orders placed after the date at the top. Orders already placed keep the terms that were in force when you placed them.

Contact

Email thestaff@onthehill.shop. Mail: 9990 Capital LLC, doing business as On The Hill, 500 North Capitol St NW, #210, Washington, DC 20001.